FREQUENTLY ASKED QUESTIONS

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AutoStart USA Flag How do I know that a car from AutoStart USA is dependable?

At AutoStart USA, we guarantee it. All cars are guaranteed to pass a Missouri Vehicle Inspection whether they are sold in Missouri or Kansas. We are dedicated to putting you in a quality pre-owned car that you can depend on.

AutoStart USA Flag If I buy a car from AutoStart USA do I get a warranty?

We provide a warranty for 12 Months or 12,000 miles – whichever comes first. It covers any lubricated parts in the engine, transmission and differential.

AutoStart USA Flag What if I have a problem with my car?

In the first 12 Months or 12,000 miles, call our service center at 816-268-6923. We will get your car in to one of our mechanics and get you back on the road as soon as possible.

AutoStart USA Flag If I purchase a car from you can I get a vehicle history report?

At AutoStart USA, we provide an AutoCheck vehicle history report on every pre-owned car we sell.

AutoStart USA Flag Where are you located?

We currently have five Kansas City area locations:
  * 30 NE Vivion Road in Kansas City, MO
  * 7625 Parallel Parkway in Kansas City, KS
  * 7601 Metcalf Avenue in Overland Park, KS
  * 7246 Troost Avenue in Kansas City, MO
  * 4027 Truman Road in Kansas City, MO
You can also contact us toll free number at 888-888-1292.

AutoStart USA Flag My credit is not very good. Do you help people that have bad credit or a bankruptcy?

Bad credit? No credit? Slow credit? Bankruptcy? No problem. If you have a regular paycheck, we will work with you to get you approved for an auto loan.

AutoStart USA Flag What do I need to bring in to get a loan?

Bring in your last two pay stubs or proof of income, a utility bill with your current address on it, and a valid driver’s license. You will also need to provide 7 to 10 personal references with phone numbers and addresses.

AutoStart USA Flag How long does it take to get approved?

At AutoStart USA, we try to have all of our auto loans approved in 30 minutes. Certain circumstances may require a little longer, but we know your time is important. We will do everything we can to get you into your new car and on the road as soon as possible.

AutoStart USA Flag Do you finance sales tax?

If you are a Kansas resident and you purchase the vehicle at one of our Kansas locations, we can finance your sales tax into your auto loan.

AutoStart USA Flag What kind of down payment will I have to make?

Each situation is different. We will work with you to determine your down payment and make it as easy as possible for you.

AutoStart USA Flag Can you set up my payments for my paydays?

Actually, we prefer to set up payments on your paydays to make it easier for you.

AutoStart USA Flag Can I make my payments at the location where I bought my car?

At AutoStart USA, we have professionals at every location who can assist you with making your auto payments. If you can’t make it to a location, we can accept your payments by phone with a credit or debit card.

You can also make payments online by logging in to your personalized AutoStart USA account. By monitoring your account online you can make payments, view your next payment due date, view the payoff amount of your AutoStart USA vehicle, and more.